**Refund Policy**

Welcome to **Anonymous Professor**, Here Anonymous Professor is a Unit or Property of **Ulrica Overseas Private Limited** The Domain **www.anonymousprofessor.com** is owned and controlled or operated by **Ulrica Overseas Private Limited** Any Content Available on this domain i,e **www.anonymousprofessor.com** is owned by of **Ulrica Overseas Private Limited**

At **Ulrica Overseas Private Limited** ("Company," "we," "us," or "our"), we strive to provide high-quality services to our customers. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services. Please read this policy carefully before making a purchase or using our services.

## **1. Eligibility for Refunds**

Refunds are applicable only under specific circumstances, as outlined below:

**Payments once made for any of the paid course on www.anonymousprofessor.com is non-refundable. As such, no such claims shall be entertained under any circumstances. Candidates are, therefore, advised to read the course description and other information of a particular course before making the payment to www.anonymousprofessor.com (a unit of *Ulrica Overseas Private Limited* )

- **Service Not Rendered**: If we fail to deliver the agreed-upon service due to reasons within our control, you may be eligible for a full or partial refund.

- **Duplicate Payment**: In the event of a duplicate payment or overpayment, we will refund the excess amount.

## **2. Non-Refundable Services**

The following services or situations are **not eligible** for refunds:

- Services that have already been partially or fully rendered.

- Any third-party fees or charges

- Services cancelled after the work has commenced.

- Any fees or charges explicitly stated as non-refundable at the time of purchase.

## **3. Refund Process**

To request a refund, please follow these steps:

1. **Contact Us**: Send an email to ulricaoverseas@gmail.com with the subject line "Refund Request" and include the following details:

- Your full name and contact information.

- A detailed description of the reason for the refund request.

- Proof of payment (transaction ID, invoice number).

2. **Review**: We will review your request and notify you of the eligibility for a refund within 7 business days.

3. **Approval**: If your request is approved, the refund will be processed within 10 business days using the original payment method.

## **4. Refund Amount**

The amount refunded will depend on the specific circumstances of your request:

- **Full Refund**: If no services have been rendered, you may receive a full refund, minus any applicable administrative or processing fees.

- **Partial Refund**: If services have been partially rendered, the refund amount will be calculated based on the portion of the service not completed.

## **5. Processing Time**

Refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment provider. Please note that we are not responsible for delays caused by third-party payment processors.

## **6. Changes to This Policy**

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

## **7. Contact Us**

If you have any questions or concerns about our Refund Policy, please contact us at:

Ulrica Overseas Private Limited

[Sugam Path, Zoo Road, Guwahati-24,Assam.]

Email: [ulricaoverseas@gmail.com]

Phone: [6026810602]

Effective Date**: [23/03/2025]